About EOA

cropped-EOA-BOLLEKE-TRANSPARANT-copy.jpgEuropean Outsourcing Association

The European Outsourcing Association is the only pan-European Association for Effective Business & Process Outsourcing. The EOA is passionate about outsourcing and the business benefits it delivers.

EOA Members are companies who have outsourced (or are about to outsource) significant business processes or infrastructure, as well as the suppliers and legal/consultancy/service companies which support the industry.

The EOA is operated as a pan-European Trade Association; a federation of country- specific bodies operating as independent ‘not-for-profit’ organisations whose shared objective is to leverage effective business and process outsourcing by:

  • promoting best practice, service and innovation in the application and development of outsourcing
  • lobbying national governments, sector regulators and the EU on matters affecting the collective interests of its members
  • delivering information on market developments in business outsourcing to its members (benchmarking, standard contracts, market research, tariff and pricing reviews etc.)
  • communicating the benefits and lessons learnt from business outsourcing encompassing business processes and supporting infrastructure (on-shore & offshore)

The EOA has established worldwide industry links – it is the voice, forum and champion of Europe’s business outsourcing community.